Refund policy
Returns & Refunds
As TB Tribe winds down and we close this chapter, all purchases are considered final sale.
This means we are unable to offer refunds, returns, or exchanges for change of mind, incorrect sizing, or general returns.
We recommend carefully checking product descriptions and sizing information before placing your order.
Faulty Items
If you believe your item is faulty or damaged, please contact us within 7 days of receiving your order so we can review the issue.
If a manufacturing fault is confirmed, we will provide either:
- a replacement (if stock is available), or
- a refund if a replacement is not possible.
To submit a faulty item request, please email:
hello@tb-tribe.com
Include:
- Your order number
- A brief description of the issue
-
Photos of the fault
Final Collection Notice
As TB Tribe is closing, once items sell out they will not be restocked.
Thank you for your understanding and for being part of this chapter.